Last Updated: October 6, 2025
At treeremovalauroraco.com, also referred to as "treeremovalauroraco.com," "we," or "us," we take your privacy seriously.
This policy describes the information we collect, how we use it, who we may share it with, and the choices available to you. By using treeremovalauroraco.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they reference this policy
This policy does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Email address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, how long you stay, and the pages that brought you to or sent you away from the site
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies, although some parts of the site may not function properly without them.
Third parties may also place cookies, and we do not control those technologies.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and marketing
- Support analytics, research, and product development
- Detect, prevent, and respond to fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the ways described below:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, including providers that support analytics, security, payments, customer support, and marketing.
These vendors may access personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when needed to comply with the law, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This does not stop emails from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- Review the data we have about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to fulfill the purposes in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The purposes of processing
- Legal requirements
- Whether the purpose could be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you have the following rights, subject to certain exceptions:
Right to Know
Request details about:
- Categories of personal information collected
- Sources where we collected it
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
Request deletion of personal information collected from you, subject to exceptions.
Right to Correct
Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Unverified or excessive requests may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
This Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
